This policy explains how AI AIR SOLUTIONS (“we”, “us”), of Kapa Basti, Dalal Seoni Road, Mowa, Raipur, Chhattisgarh 492001, India, handles personal data you share through this website, in line with India's Digital Personal Data Protection Act, 2023.
What we collect
- Enquiry details you submit: name, phone number, email (optional), location and your message.
- Security data: your IP address is used briefly to verify the form (Cloudflare Turnstile) and to prevent abuse. We store only a one-way, keyed hash of it, never the address itself.
- Anonymous usage statistics: pages viewed, the referring website or campaign, device type (mobile, tablet or desktop) and clicks on call, WhatsApp and email links. We use no analytics cookies, store no IP addresses and cannot identify you from this data. If your browser sends a Global Privacy Control or Do Not Track signal, we record nothing.
Why we use it
We use your enquiry details only to respond to your enquiry. That covers calling you, sending a confirmation by WhatsApp and/or email, arranging visits and following up on your requirement. We use anonymous statistics to improve the website. We do not sell your data or use it for unrelated marketing.
Service providers
To run this website and respond to you, we rely on providers who process data on our behalf:
- Website hosting and database hosting
- Cloudflare Turnstile (spam protection)
- WhatsApp Business Platform (Meta) for WhatsApp messages
- An email delivery provider for email confirmations
How long we keep it
We keep enquiry records for as long as needed to serve you and meet legal or accounting obligations, after which they are deleted. Anonymous statistics may be kept longer.
Your rights
You can ask us to access, correct or delete your personal data, or withdraw your consent to be contacted, by emailing enquiry@aiairsolutions.in or calling +91 88716 80024. You can also raise a grievance with us at the same contacts. If it is not resolved, you may approach the Data Protection Board of India.
Cookies
The public website sets no cookies. The staff admin area uses one strictly necessary sign-in cookie. The anti-spam check may use technical storage set by Cloudflare to confirm you are human.
Changes
We may update this policy. The date at the top shows when it last changed.